Frequently Asked Questions
Find answers to common questions about booking, planning, and hosting events at Level Ten. From availability and capacity to production, catering, and logistics, this section is designed to help you quickly understand how the space works and what to expect when planning your event.
Booking & Inquiries
Please submit an inquiry through our website or connect with your Level Ten contact. Our team will help review your reservation details, event needs, availability, guest count, services, and next steps.
Yes. Private site visits can be arranged upon request and are recommended for clients planning corporate events, productions, brand activations, meetings, or private gatherings.
We recommend booking as early as possible, especially for peak event seasons, large groups, rooftop events, and production-heavy experiences. Availability varies by space, date, and event scope.
Level Ten hosts corporate meetings, leadership offsites, brand activations, private celebrations, podcast recordings, photo and video shoots, livestreams, hybrid events, receptions, dinners, and large-scale creative productions.
Minimums vary based on the space, date, guest count, setup, catering needs, and event format. Our team will provide details once we understand your event requirements.
Level Ten offers a fully integrated event and production environment within the iconic Starrett-Lehigh Building in West Chelsea. Unlike traditional venues, it combines flexible event spaces, sound-treated studios, rooftop access, built-in AV and streaming capabilities, and hospitality-driven service. The entire tenth floor is designed as a connected experience, allowing meetings, content creation, dining, and events to happen seamlessly in one place.
Level Ten is best suited for corporate events, offsites, brand activations, content production, private gatherings, and hybrid experiences that require flexible space, integrated technology, and elevated hospitality in New York City.
Pricing varies based on the space, date, guest count, duration, and scope of your event. Factors such as catering, production needs, and staffing also influence overall cost. Submit an inquiry with your event details to receive a tailored estimate and recommendations.
The best way to check availability is to submit an inquiry through our website with your preferred date, guest count, and event type. Our team will quickly confirm availability and suggest the best spaces for your needs.
The booking process begins with an inquiry, followed by availability confirmation, space recommendations, and initial pricing guidance. From there, our team will guide you through planning, coordination, and finalizing details to secure your event.
Level Ten is designed to accommodate a wide range of event sizes, from small executive meetings and private studio sessions to large-scale gatherings of up to 200+ guests, depending on the space and configuration.
Level Ten is uniquely designed to support both. The space combines event environments, conference areas, rooftop experiences, and professional studios, making it ideal for events, content production, or a seamless blend of both.
Spaces & Capacity
Level Ten includes the Lounge & Reception, Conference Wing, Studios, The Landmark, The Yacht Club, Rooftop, and additional Annex spaces within Starrett-Lehigh for larger-scale activations and productions.
Capacity varies by space and setup. The Landmark can host up to 200 standing guests, the Lounge & Reception accommodates up to 175, The Rooftop accommodates approximately 120–240, and The Yacht Club offers seated and standing options.
Yes. Level Ten is designed as a connected tenth-floor experience, allowing select spaces to work together for larger gatherings, multi-zone events, breakout sessions, dining, receptions, and production needs.
Yes. Level Ten offers indoor event spaces, conference rooms, studios, The Yacht Club, and outdoor rooftop environments with Hudson River, Hudson Yards, Empire State Building, and Manhattan skyline views.
Yes. Level Ten features a rooftop space with panoramic views of the Hudson River, Hudson Yards, and the Manhattan skyline. The rooftop includes cabana-style seating, bar service, and flexible layouts for receptions, private events, and sunset gatherings.
Yes. In addition to its core spaces, Level Ten offers access to Annex spaces within Starrett-Lehigh, including expansive whitebox and industrial environments suitable for large-scale productions, installations, fashion events, and multi-day activations.
Studios & Content Production
Yes. Level Ten features sound-treated Studios designed for podcasting, filming, interviews, livestreaming, and branded content. Studio options include duo, quad, and interview setups with professional-grade equipment.
Yes. The Studios can be booked independently for content production or incorporated into a larger event experience, such as a conference, brand activation, or executive gathering.
Yes. Level Ten offers built-in AV, streaming capabilities, video conferencing, microphones, cameras, sound boards, recording consoles, and on-call technical support to help deliver a polished production experience.
Yes. Level Ten is designed for creative production, with flexible layouts, skyline views, sound-treated studios, polished interiors, outdoor terraces, and Annex spaces suited for larger builds or content-heavy shoots.
Yes. Level Ten offers fully equipped, sound-treated studios available for podcasting, filming, livestreaming, and branded content production. Studios can be rented independently or integrated into a larger event or activation.
Yes. Level Ten includes built-in AV, video conferencing, and broadcast-quality streaming capabilities, supported by an on-site technical team to deliver seamless hybrid and virtual event experiences.
Event Planning & Services
Yes. Catering is provided in partnership with Crew and The Yacht Club, with options ranging from executive breakfasts, pastries, juices, sandwiches, salads, and mezze to seated meals, receptions, bar service, and terrace dinners.
Yes. Level Ten’s spaces are flexible and can be adapted for meetings, receptions, dinners, panels, presentations, productions, activations, and branded experiences, with support for layouts, flow, service, lighting, and technical needs.
Yes. Every space includes integrated AV, projection, sound, video conferencing, and streaming capabilities. The Landmark, Conference Wing, and Studios are equipped for presentations, hybrid meetings, livestreams, and professional recording.
Yes. Level Ten is built as an extension of the office, with conference rooms, lounges, private phone booths, AV-equipped meeting spaces, catering, and hospitality support for offsites, board meetings, workshops, and executive sessions.
Yes. Level Ten offers full venue coordination, including pre-event planning, layout design, vendor coordination, and day-of management to ensure a seamless experience from setup through execution.
Catering is available through Level Ten’s partnership with Crew and The Yacht Club, offering curated menus ranging from light breakfast and lunch options to full-service dining, cocktail receptions, and custom hospitality experiences.
Yes. The Yacht Club, Level Ten’s on-site restaurant from the team behind Grand Banks, offers private dining, full buyouts, and curated culinary experiences with waterfront views.
Yes. Level Ten, along with its Annex spaces within Starrett-Lehigh, can support production load-in, custom builds, and large-scale installations. These spaces are designed to accommodate complex activations and production needs.
Yes. Level Ten offers a customizable beverage program through The Yacht Club and Crew, including coffee service, wine pairings, cocktails, and full bar options tailored to your event.
Location & Access
Level Ten is located on the tenth floor of the Starrett-Lehigh Building at 601 West 26th Street in West Chelsea, New York, NY 10001.
Yes. Level Ten is anchored on Manhattan’s West Side in West Chelsea, near Hudson Yards, the Hudson River, major transit routes, and nearby subway access.
Yes. Level Ten can support large corporate gatherings through flexible spaces like The Landmark, Lounge & Reception, Rooftop, The Yacht Club, and Annex spaces throughout Starrett-Lehigh.
Yes. Located in West Chelsea within the Starrett-Lehigh Building, Level Ten is ideally positioned near Hudson Yards, the Hudson River, and major transit routes, making it a convenient and desirable destination for corporate events, productions, and private gatherings in Manhattan.
Policies & Additional Information
Cancellation terms vary based on the event agreement, booking date, space, services, and scope. Full cancellation details are shared during the booking process.
Yes, external vendors may be allowed depending on the event. Level Ten can also coordinate with preferred partners for florals, furniture rentals, production, styling, and other enhancements.
Yes. Level Ten is well suited for private celebrations, milestone events, dinners, cocktail receptions, rooftop gatherings, and special occasions with elevated hospitality and city views.
Please submit an inquiry through the Level Ten website with your event date, guest count, company name, and event details. A member of the team will follow up with availability, recommendations, and next steps.
Event durations vary depending on your booking and space selection. Level Ten can accommodate half-day meetings, full-day events, evening receptions, and multi-phase experiences. Timing details are finalized during the planning process.
Setup access depends on your event schedule, space, and scope. Our team works with you to coordinate load-in, setup timing, and transitions to ensure a smooth and efficient experience.
While on-site parking is limited, there are nearby parking garages and transportation options in West Chelsea and Hudson Yards. The venue is also easily accessible via public transit and rideshare services.